Terms of Service

1. Agreement to Terms

By accessing or using the RuBalance Nutrition website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our website or use our services.

2. Description of Services

RuBalance Nutrition provides educational nutrition guidance and consultation services focused on weight management and healthy eating. Our services include:

• One-to-one nutrition consultations
• Personalised meal planning
• Ongoing support programmes
• Lifestyle and nutrition coaching
• Mindful eating guidance

3. Important Disclaimers

3.1 Not Medical Services

Our services are educational and informational in nature. We do not provide services that would typically require oversight or referral from a GP or medical specialist. Our guidance is not a substitute for professional guidance where appropriate.

3.2 No Guarantees

We do not guarantee specific results from our services. Individual results vary based on many factors including adherence to recommendations, individual metabolism, lifestyle factors, and other circumstances beyond our control.

3.3 Your Responsibility

You are responsible for your own health decisions and for following any guidance appropriately. If you have existing conditions or concerns, we recommend seeking appropriate professional oversight.

4. Use of Website

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to our systems
• Transmit any harmful code or malicious software
• Collect or harvest information from the website without permission
• Use the website to transmit spam or unsolicited communications
• Impersonate any person or entity

4.2 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of RuBalance Nutrition or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

6. Service Terms

6.1 Booking and Cancellations

When you book a consultation, you agree to attend at the scheduled time or provide reasonable notice of cancellation. Specific cancellation policies will be communicated when you book.

6.2 Client Responsibilities

As a client, you agree to:

• Provide accurate information about your health, lifestyle, and goals
• Inform us of any changes to your health status
• Follow recommendations responsibly
• Communicate any concerns or difficulties you experience

6.3 Professional Conduct

We maintain professional standards in all interactions. We expect mutual respect and professional conduct from our clients.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, RuBalance Nutrition shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Our total liability to you for any claim arising from our services shall not exceed the amount you paid for those services.

9. Indemnification

You agree to indemnify and hold harmless RuBalance Nutrition from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Accessing third-party websites is at your own risk.

11. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

12. Changes to Terms

We may revise these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised terms.

13. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and RuBalance Nutrition regarding the use of our services.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

RuBalance Nutrition
89 Meadowbrook Drive
Manchester M14 7QP
United Kingdom

Email: [email protected]
Phone: +44 161 438 5520